Error Connect Builder typebot
sofia-av
TRIALOP

2 years ago

When trying to connect to my service created by typebot, when I enter the email to receive access, this error message appears

"An error occured while signing in"

Solved

6 Replies

brody
EMPLOYEE

2 years ago

Please make sure you are using the correct SMTP credentials.

sofia-av
TRIALOP

2 years ago

Yes, I am using correct SMTP credentials.

sofia-av
TRIALOP

2 years ago

Yes, I am using correct SMTP credentials.

brody
EMPLOYEE

2 years ago

I will try to reproduce later today.

sofia-av
TRIALOP

2 years ago

I did it! I did the following: I clicked on '+ create' and looked for a new template in Typebot, then I inserted my SMTP data, and it worked. But now I have two templates in one canvas. Is there a problem?

Attachments

projec.png
brody
EMPLOYEE

2 years ago

Looks like you didn't have your SMTP variables correct then.

Delete whatever set of services was configured incorrectly.

Status changed to Solved Railway • over 1 year ago

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