Error connecting to account
Anonymous
FREEOP

3 months ago

Could you please help me with the username I was using with this account? It's now showing as empty.

The account is wapi.ai.mv@gmail.com
Closed

10 Replies

Status changed to Awaiting Railway Response Railway 3 months ago


3 months ago

It looks like your account was created today and is new and empty. This typically happens when you log in with a different method than the one you originally used, creating a separate account instead of accessing your existing one.


Status changed to Awaiting User Response Railway 3 months ago


brody

It looks like your account was created today and is new and empty. This typically happens when you log in with a different method than the one you originally used, creating a separate account instead of accessing your existing one.

Anonymous
FREEOP

3 months ago

OK, and how do I recover my previous account if I used that same email?

Status changed to Awaiting Railway Response Railway 3 months ago


Anonymous
FREEOP

3 months ago

I changed the email address on the previous account to this one: wapi.ai.mv@gmail.com but it seems this is the old one

3 months ago

I'm sorry, but for security reasons, we cannot help with account recovery.


Status changed to Awaiting User Response Railway 3 months ago


Anonymous
FREEOP

3 months ago

And how do I download the tools I had with the Railway platform?

Status changed to Awaiting Railway Response Railway 3 months ago


3 months ago

You would need to login to do that.


Status changed to Awaiting User Response Railway 3 months ago


Anonymous
FREEOP

3 months ago

I set up an architecture with n8n, mysql, postgresql and paid for the month of March, and now I can't access my platform


Status changed to Awaiting Railway Response Railway 3 months ago


Anonymous
FREEOP

3 months ago

I've paid for 4 months and now I can't access my platform

Attachments


Anonymous
FREEOP

3 months ago

This is my last paid invoice. I don't understand why I can't access my platform.

Attachments


3 months ago

You can access it when you log in. I'm sorry, but we aren't able to help you further on our end.


Status changed to Awaiting User Response Railway 3 months ago


Status changed to Closed brody 3 months ago


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