Error connecting to account
Anonymous
FREEOP

2 months ago

Could you please help me with the username I was using with this account? It's now showing as empty.

The account is wapi.ai.mv@gmail.com
Closed

10 Replies

Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

It looks like your account was created today and is new and empty. This typically happens when you log in with a different method than the one you originally used, creating a separate account instead of accessing your existing one.


Status changed to Awaiting User Response Railway about 2 months ago


brody

It looks like your account was created today and is new and empty. This typically happens when you log in with a different method than the one you originally used, creating a separate account instead of accessing your existing one.

Anonymous
FREEOP

2 months ago

OK, and how do I recover my previous account if I used that same email?

Status changed to Awaiting Railway Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago

I changed the email address on the previous account to this one: wapi.ai.mv@gmail.com but it seems this is the old one

2 months ago

I'm sorry, but for security reasons, we cannot help with account recovery.


Status changed to Awaiting User Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago

And how do I download the tools I had with the Railway platform?

Status changed to Awaiting Railway Response Railway about 2 months ago


2 months ago

You would need to login to do that.


Status changed to Awaiting User Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago

I set up an architecture with n8n, mysql, postgresql and paid for the month of March, and now I can't access my platform


Status changed to Awaiting Railway Response Railway about 2 months ago


Anonymous
FREEOP

2 months ago

I've paid for 4 months and now I can't access my platform

Attachments


Anonymous
FREEOP

2 months ago

This is my last paid invoice. I don't understand why I can't access my platform.

Attachments


2 months ago

You can access it when you log in. I'm sorry, but we aren't able to help you further on our end.


Status changed to Awaiting User Response Railway about 2 months ago


Status changed to Closed brody about 2 months ago


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