3 months ago
I cannot deploy from github. Just updated to hobby, the receipt is in my email, but this error isnt fixed. Always a red sign "Customer has multiple subscriptions".
There are some strange projects in my account. They are not mine. Maybe thats the cause of the error.
3 Replies
Status changed to Awaiting Railway Response Railway • 3 months ago
3 months ago
@railway can someone manually solve this for me?
3 months ago
Something really weird is happening here. I dont know any of these projects.
Attachments
3 months ago
Good news, this is sorted on our side. We removed the duplicate subscription that was triggering the "Customer has multiple subscriptions" error, and refunded the extra $5 charge to your card (refunds usually take a few business days to appear depending on your bank). Please reload your dashboard and your GitHub deploys should work normally again. Let us know if anything still looks off.
Status changed to Awaiting User Response Railway • 3 months ago
3 months ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 3 months ago