Error "Invite code does not exist" when accepting email invite to new workspace
nushaine
PROOP

15 days ago

I was recently invited to the workspace "julyhealthleadership", and when clicking the button in the email to join the workspace, I get a loading symbol for about 4 seconds then an error message "Invite code does not exist".

I tried having them (julyhealthleadership) invite another one of my emails which doesn't yet have a Railway account (nushaine@gmail.com) and still got the same error.

What could be the issue here?

Posted some screenshots below of the experience

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Solved

1 Replies

Status changed to Awaiting Railway Response Railway 15 days ago


chandrika
EMPLOYEE

15 days ago

Workspace invite codes expire 24 hours after they are generated. If there was any delay between the admin generating the invite and you clicking the link, the code may have already expired by the time you opened it. Please ask the workspace admin to send a fresh invite from the People tab in their workspace settings, and click the link as soon as you receive it.


Status changed to Awaiting User Response Railway 15 days ago


Status changed to Solved chandrika 15 days ago


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