a year ago
I deployed a Medusa backend on Railway, and the build process completes successfully. The connections to Redis and the PostgreSQL database are also established without any issues, and there are no pending migrations. However, when starting the server, I encounter an error that is reported only as "Error starting server." The logs do not provide any specific error messages or indications of which module or plugin is causing the issue.
To troubleshoot the problem, I have already tried several approaches: I disabled plugins step by step to identify potential conflicts, reviewed the build process and the configuration of environment variables, and ran the migrations separately. I also increased the logging level to "debug," but no additional information was provided.
The error occurs during the server initialization process, after all connections and modules have been successfully loaded. I suspect that either a plugin or a configuration issue is causing the error. I would greatly appreciate further assistance or suggestions on how to analyze this problem more effectively.
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4 Replies
a year ago
Hello,
You can expand that log to see the stack trace -But beyond this, we aren't able to provide support for 3rd party software or application level support, you would want to ask medusa's community for support with medusa.
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a year ago
Hi Brody,
Yes, I was aware that you can expand these, but unfortunately, it didn’t solve the issue. I’ve already asked ChatGPT and even some colleagues who are quite experienced in this field, but they couldn’t figure out the answer either.
Additionally, I’ve noticed several similar issues being reported on the Railway Helpdesk related to Medusa backends, so it seems to be a recurring problem.
Looking forward to hearing your thoughts on this.
a year ago
I'm sorry but we aren't able to offer application level support here, it may be recurring, but the error is not dependent on the Railway platform.
Support for Medusa would best be done by the Medusa community.
Status changed to Closed brody • about 1 year ago