Error "The selected runtime is not supported in this region." switching to metal

a year ago

When I try to switch any of the services in my project cc6da1e6-256c-47fc-bf86-2d464d8eb369 (e.g. service 11f8563c-e639-4324-88d3-7ef47ddbad52 / deploy 681ad357-e19c-44e9-a1e4-88891dadad05)
to the Metal region they all fail with the error "The selected runtime is not supported in this region.", even though there is no option to change runtime visible in Settings for these services. I don't have any volumes.

11 Replies

a year ago

^only the first of those is a project ID, the other two are service and deployment IDs respectively


a year ago

I found https://discord.com/channels/713503345364697088/1287814917638066227/1287923852122394727 which is the only instance of the same error in this server but it didn't seem too helpful


a year ago

try doing railway up again please


a year ago

Ah, retrying the deployment from the dash didnt work but railway up did
I believe the other services are still affected though


a year ago

e.g. e51c777b-426d-4c49-9f13-f2a2d1ba64d6 which is from a docker image, so cant railway up and 5a187175-54a0-407f-b518-490bc5e30c7b which is from github


a year ago

I have switched the runtime for those services already, you can do a ctrl / cmd + k -> deploy latest commit on those.


a year ago

Awesome, thank you!


a year ago

Deploy latest commit was what I was missing, I was retrying the failed deployment
Its all resolved now, thanks again for the help!


a year ago

redeploying a deployment would just redeploy it with the same runtime, it needed to be a fresh deploy.

i've brought this up with the team, this should be transparent to you, it shouldnt need someone from the team to intervene


a year ago

Yeah makes sense on the difference, not sure why I thought a redeploy would work - and thanks for bringing it to the team


a year ago

no problem!


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