Estimated Bill insanely high?
ssesfahani
HOBBYOP

2 months ago

See image. I can't understand the math for why it would estimate it this high…?

Solved

23 Replies

Can you show a full screenshot of the page?


Blur out names if you have to


ssesfahani
HOBBYOP

2 months ago

Which part are you hoping to see?


ssesfahani
HOBBYOP

2 months ago

1448769640778961200


ssesfahani
HOBBYOP

2 months ago

Interestingly the usage estimate went down a bit since I posted


Could you expand the embedded project and switch to "breakdown by service" or similar?


Also note, if you created the project in the last 24h-ish, expect the estimate to be inaccurate whilst it collects data


ssesfahani
HOBBYOP

2 months ago

Not a new project. Honestly I think it's just calibrating the cost or something. Already down to $715


ssesfahani
HOBBYOP

2 months ago

1448771889500651800


ssesfahani
HOBBYOP

2 months ago

Down to $519. Gonna assume it'll stabilize in the next 6h. If nothing else it was a good reminder to set a limit. I saw $1.1k and was like wtf


silviust7
HOBBY

2 months ago

I am also having this issue, it keeps changing everytime you refresh, both current usage and estimated usage

1448776467008717000
1448776467399053600
1448776467965149400
1448776468397293800


medim
MODERATOR

2 months ago


medim
MODERATOR

2 months ago

project ids please


ssesfahani
HOBBYOP

2 months ago

8dd8553c-d7fe-4d94-a15b-c561565f8b1e


silviust7
HOBBY

2 months ago

3534901f-2f6f-4a72-979c-c6ec6d376f99


medim
MODERATOR

2 months ago

!t


medim
MODERATOR

2 months ago

This thread has been escalated to the Railway team.

Status changed to Awaiting Railway Response medim 2 months ago


Railway
BOT

2 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


echohack
EMPLOYEE

2 months ago

Hello folks,

Just acknowledging here quickly that this estimated usage is not accurate. This appears to be a bug on our end and we're taking a deeper look.

Rest assured that your bill will reflect your actual usage, which we keep and log, and that this bug will not impact your invoice.


Status changed to Awaiting User Response Railway 2 months ago


non-linear
PRO

2 months ago

Same on my end

7f92e3bf-c0ff-4ea6-ad63-df00df6b864c


Status changed to Awaiting Railway Response Railway 2 months ago


non-linear
PRO

2 months ago

Same on my end

7f92e3bf-c0ff-4ea6-ad63-df00df6b864c

Attachments


echohack
EMPLOYEE

2 months ago

Hey folks, quick update: Looks like we are making some upgrades to our infrastructure which unearthed a bug with how estimates work based on the usage data. We're seeing recovery now. You'll see the thread close when the underlying issues are fixed.


Status changed to Awaiting User Response Railway 2 months ago


Railway
BOT

2 months ago

✅ The ticket Estimated Usage display issue has been marked as completed.


echohack
EMPLOYEE

2 months ago

Hello folks,

We are seeing that estimates are looking accurate and reflective of your actual live usage now.

This was caused by an infrastructure upgrade that caused one of our metrics backends to temporarily become unavailable. When it came back up, the estimates it provided were temporarily inflated.

No invoices or usage data that would impact your bill was impacted by this change, just estimated usage.

If you are seeing estimates that are extremely large and not reflective of your usage, please feel free to reopen the thread.


Status changed to Solved echohack 2 months ago


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