ETA on payments processing?
ebdiallodev
PROOP

22 days ago

Earlier today I made a payment to upgrade to the Pro plan from the free trial (I had previously had the Pro plan but took a few months off of dev and let it expire). Despite receiving an email receipt and invoice, the billing section of my account settings does not display the new payment and I'm still listed as having an expired free trial. How long should I expect to wait before I can re-deploy my apps?

Solved

2 Replies

brody
EMPLOYEE

22 days ago

Hello,

You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.

To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans

Best regards,

The Railway Team


brody

Hello,You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plansBest regards,The Railway Team

ebdiallodev
PROOP

22 days ago

Understood, I've just upgraded again. Thanks for the help!


Status changed to Solved brody 22 days ago


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