Your trial has expired and the workspace is now on no active plan, which is why your services are offline. We're not able to temporarily re-enable access to services or provide database dumps on suspended accounts. To regain access, subscribe to the Hobby plan ($5/month, includes $5 of usage) from your billing page - once the workspace is back in good standing your MySQL service will come back online and you can run mysqldump yourself.

"This automated response does not solve my issue. I cannot subscribe to the Hobby plan because Railway blocks pre-paid / virtual debit cards from my region. I do not have access to a traditional credit card to unlock the platform.

I am not asking to run my service long term, I only need a one-time export of my own data. Please escalate this thread to a human team member to assist with a one-time database dump or temporary 10-minute unblock. Thank you."

We understand you're in a difficult spot, and we're sorry we can't offer a workaround here. A bank-issued credit or debit card is the only accepted payment method on self-serve plans, and we're not able to provide database dumps or temporarily reactivate services on accounts without an active subscription. If you're able to obtain a bank-issued card, subscribing to the Hobby plan ($5/month) from your billing page will bring your services back online so you can run your export.

okay