Failed to cancel. Please refund.
Anonymous
FREEOP

2 months ago

I got charged just now. I thought I canceled because there was no charge last month. Can you refund the amount, please?

Solved

1 Replies

Railway
BOT

2 months ago

Your subscription has been active since June. No charge appeared in July because the $5 included usage credit fully covered that cycle's usage, resulting in a $0 invoice. You can request a refund by following the docs at Requesting a Refund, and if you'd like to cancel going forward, you can do so from your workspace billing page.


Status changed to Awaiting User Response Railway • 2 months ago


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 2 months ago


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