15 days ago
Issue: Outbound HTTPS connections to graph.facebook.com timing out
Diagnostic: DNS works (3ms) but HTTPS connection fails with ETIMEDOUT
Test URL: curl https://chatbotapi2-production.up.railway.app/api/whatsapp/connectivity-test
Request: Please whitelist/allow outbound HTTPS to graph.facebook.com:443
4 Replies
15 days ago
Hey there! We've found the following might help you get unblocked faster:
🧵 ETIMEDOUT connecting to [graph.facebook.com](graph.facebook.com) from Asia Southeast region
🧵 WhatsApp Bot on Railway Metal: Frequent Connection Timeouts to Facebook Graph API
🧵 Unable to reach public URL of other service during build step
If you find the answer from one of these, please let us know by solving the thread!
15 days ago
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Status changed to Open brody • 15 days ago
13 days ago
Hi,
Apparently Facebook has been blocking some Railway IPs. Have you tried migrating to a different region?
12 days ago
no, not yet because other region is too far from current region, im afraid of the latency
jeeshen
no, not yet because other region is too far from current region, im afraid of the latency
12 days ago
Unfortunately there isn't much of a solution here then. Contact Facebook to see if you can get the restriction removed.