Failed to issue TLS certificate
ingenorlab
PROOP

23 days ago

I got several of these when trying to set up a new domain:

"

Failed to issue TLS certificate

An internal error ocurred. Please retry or contact support.

"

After clicking try again a few times I got rate limited by lets encrypt.

Any issues with regards to certificate issuing at the moment?

I have moved the domain back to heroku for now.

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Solved

10 Replies

23 days ago

No issue with TLS provisioning that I know of, are you sure your DNS records were still in tact?


ingenorlab
PROOP

23 days ago

Yes they were.

API response for that domain reported it as verified:

{

"id": "d3595c4f-8029-4d97-bd75-b3d2cbc52b4f",

"domain": "estrodoxin.no",

"dnsTarget": "3olxabfg.up.railway.app",

"verificationToken": "railway-verify=7f10b128f500554653a23428d02592bd95ee97b617d2874239227c1ed5ff1b65",

"verified": true

}


ingenorlab
PROOP

23 days ago

Seems like a lot of people reporting the same problem


23 days ago

Alright, your intuition was correct, this was a platform error. Team is working on a fix now


23 days ago

they'll call an incident as well, sorry for the inconvenience


ygagregoria
FREE

23 days ago

Having same issue!



ingenorlab
PROOP

23 days ago

Thanks for the help. Will wait for the incident to resolve before trying again. We will probably have to wait until next week since we got rate limited by letsencrypt right?


23 days ago

Yea most likely 😬


23 days ago

should be resolved now


Status changed to Solved dev 23 days ago


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