free tier plan is not working
psychoakash
FREEOP

9 months ago

I created my railway account through github few years back. I didn't use this platform at that moment. Now when i am trying to create a workspace it saying me to upgrade to hobby plan. I didn't used any resource till now. I already downgraded again to railway free tier plan.
Tell me how to revoke this again

5 Replies

brody
EMPLOYEE

9 months ago

Hello,

You already have a workspace, it is called "Akash's Projects".

Can you please share any screenshots of the error you are getting?

Best,
Brody


Status changed to Awaiting User Response Railway 9 months ago


brody

Hello,You already have a workspace, it is called "Akash's Projects".Can you please share any screenshots of the error you are getting?Best,Brody

psychoakash
FREEOP

9 months ago

yeah sure, actually i didn't use any service till now but now i want to try this platform and i am not able to do that.

Attachments


Status changed to Awaiting Railway Response Railway 9 months ago


psychoakash

yeah sure, actually i didn't use any service till now but now i want to try this platform and i am not able to do that.

ray-chen
EMPLOYEE

9 months ago

The screenshot you showed says you have a free workspace. You should be able to create projects and run services (within the free plan's limits).

What error are you encountering?


Status changed to Awaiting User Response Railway 9 months ago


ray-chen

The screenshot you showed says you have a free workspace. You should be able to create projects and run services (within the free plan's limits).What error are you encountering?

psychoakash
FREEOP

9 months ago

normally a new project should be created when i click on new, but currently when i am trying to create a new project a pop up showing saying Upgrade to create a new project

Free plan resource creation has been exceeded.

although i never used the free plan resources


Status changed to Awaiting Railway Response Railway 9 months ago


Status changed to Open brody 9 months ago


rekkisomo
PRO

4 months ago

Thought I'd chime in, either this is pretty weird UI/UX, or something's wrong. Having a primary "+ New" button in a workspace would indicate to create a project, but I get the exact same issue.

Clicking on "Create a New Project" brings me to an entirely different page, but it says "Dockerhub was down, deploy queue is full" - i assume because of the outage earlier, but it does indeed look like the "new project" screen.

^ Button vs CTA


^ Clicking the "New" button

^ Clicking the "Create a New Project" CTA


Loading...