free tier plan is not working
psychoakash
FREEOP

10 months ago

I created my railway account through github few years back. I didn't use this platform at that moment. Now when i am trying to create a workspace it saying me to upgrade to hobby plan. I didn't used any resource till now. I already downgraded again to railway free tier plan.
Tell me how to revoke this again

5 Replies

10 months ago

Hello,

You already have a workspace, it is called "Akash's Projects".

Can you please share any screenshots of the error you are getting?

Best,
Brody


Status changed to Awaiting User Response Railway 10 months ago


brody

Hello,You already have a workspace, it is called "Akash's Projects".Can you please share any screenshots of the error you are getting?Best,Brody

psychoakash
FREEOP

10 months ago

yeah sure, actually i didn't use any service till now but now i want to try this platform and i am not able to do that.

Attachments


Status changed to Awaiting Railway Response Railway 10 months ago


psychoakash

yeah sure, actually i didn't use any service till now but now i want to try this platform and i am not able to do that.

10 months ago

The screenshot you showed says you have a free workspace. You should be able to create projects and run services (within the free plan's limits).

What error are you encountering?


Status changed to Awaiting User Response Railway 10 months ago


ray-chen

The screenshot you showed says you have a free workspace. You should be able to create projects and run services (within the free plan's limits).What error are you encountering?

psychoakash
FREEOP

10 months ago

normally a new project should be created when i click on new, but currently when i am trying to create a new project a pop up showing saying Upgrade to create a new project

Free plan resource creation has been exceeded.

although i never used the free plan resources


Status changed to Awaiting Railway Response Railway 10 months ago


Status changed to Open brody 10 months ago


rekkisomo
PRO

4 months ago

Thought I'd chime in, either this is pretty weird UI/UX, or something's wrong. Having a primary "+ New" button in a workspace would indicate to create a project, but I get the exact same issue.

Clicking on "Create a New Project" brings me to an entirely different page, but it says "Dockerhub was down, deploy queue is full" - i assume because of the outage earlier, but it does indeed look like the "new project" screen.

^ Button vs CTA


^ Clicking the "New" button

^ Clicking the "Create a New Project" CTA


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