Frequent Database Connection Issues at roundhouse.proxy.rlwy.net:42574
vtshreeram
PROOP

a year ago

Hello Railway Team,

We are experiencing frequent database connection issues with our project hosted at roundhouse.proxy.rlwy.net:42574. While the database works most of the time, it intermittently becomes unreachable.

The error message we see is:

Can't reach database server at `roundhouse.proxy.rlwy.net:42574`.

Please make sure your database server is running at `roundhouse.proxy.rlwy.net:42574`.

This issue has occurred several times in the last few hours. Could you please investigate and let us know if there are any underlying problems with the database server or if any changes are required on our end?

Thank you for your assistance.

Best regards,
Jackson Kasi

Solved

3 Replies

jake
EMPLOYEE

a year ago

Could you provide timestamps for this so we can have a look at it?

Status changed to Awaiting User Response Railway • over 1 year ago

vtshreeram
PROOP

a year ago

Hey, now there's no issue with the DB connection. However, I don't remember the timestamp.
Also, identifying the server log is a bit hard due to high transactions.
When I raised this issue, you could consider the timestamp. You can close this issue, but if something like this happens again, I will let you know more clearly with more details. Thanks Jake!

Status changed to Awaiting Railway Response Railway • over 1 year ago

jake
EMPLOYEE

a year ago

Thank you! Please do let us know and if you've got the timestamps we can 100% look into it!

+11

Status changed to Awaiting User Response Railway • over 1 year ago

Status changed to Solved jake • over 1 year ago

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