Generate Domain and Custom Domain not working
tparyan
PROOP

a year ago

Added a new service, deploy is fine, but unable to generate a domain or add a custom domain. After clicking the button it thinks for a few seconds and says "Error adding service domain ... problem processing request"

11 Replies

gareth-parker
TRIAL

a year ago

Also having the same issue - so not just yourself.


siendomiguel
HOBBY

a year ago

I am having the same problem


paubalm
PRO

a year ago

same issue


brody
EMPLOYEE

a year ago

Hello all,

We are aware, and are looking into a fix, sorry for any inconvenience.


brody
EMPLOYEE

a year ago

Update, we have called an incident.

https://status.railway.app/cm1839mez0047y3pryf7idhcz


siendomiguel
HOBBY

a year ago

thank you!!


brody
EMPLOYEE

a year ago

Hello all, This has been fixed!

You will want to remove and re-add any domains you have added in the last ~5 hours or so.


Status changed to Solved brody over 1 year ago


simkeyur
FREE

10 months ago

Where exactly is the button to generate domain? I am newbie here. Cannot find in settings.


Status changed to Open Railway 10 months ago


djulian
PRO

10 months ago

  1. Select your project

  2. Click on the service you want to add the domain to

  3. Click the last tab called "Settings"

  4. Scroll to "Networking"

  5. Generate a domain


simkeyur

Where exactly is the button to generate domain? I am newbie here. Cannot find in settings.

cjbddd
FREE

8 months ago

Same here - I click on the service > settings > I can't see 'Networking' anywhere. Am i missing anything in my setup? The deployment is active


tymrtn
PRO

7 months ago

This seems to be happening again.
Error adding custom domain

Problem processing request

At first my custom domain just didn't seem to be locking in on the dns verification, so I re-added it 2-3 times, which is when this started. I deleted and re-added the service, but it's still occurring now.


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