Getting billed for unused resources
joehewett
HOBBYOP

2 years ago

Hi there, I've tried to reach out to support without luck so trying here. I'm getting billed $107 for services I haven't used. It was a "projection" which when I saw, I immediately scaled down and deleted the impacted service. I'm still required to pay that "projection" for unused services and now unable to use my account until I pay.

I'd appreciate any help here so that I can get back to being a noraml hobby user.

6 Replies

joehewett
HOBBYOP

2 years ago

N/A


2 years ago

When in your billing cycle did you see that projection?


joehewett
HOBBYOP

2 years ago

This was at the start of the billing cycle


joehewett
HOBBYOP

2 years ago

I had not yet used the credits that were projected, and I cancelled my service before they were used


joehewett
HOBBYOP

2 years ago

I paid for the used credits ($12 or so)


2 years ago

you are only billed for the resources you did use


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