3 months ago
We have a NodeJS container service making POST requests to our TinyBird (cloud-hosted/managed) server at api.eu-west-1.aws.tinybird.co. It has been working well for weeks, but for the past 12hrs we are getting random getaddrinfo ENOTFOUND [api.eu-west-1.aws.tinybird.co](api.eu-west-1.aws.tinybird.co) every so often (got 6 errors, in between a bunch of successful calls).
Are you aware for DNS resolution errors on your side, or can point us to configurations to investigate further?
Thanks!
8 Replies
3 months ago
Hello!
Can you provide a link to your service that experienced these issues?
3 months ago
Hello!
We're acknowledging your issue and attaching a ticket to this thread.
We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.
Please reply to this thread if you have any questions!
3 months ago
Thank you, I have escalated this to our infra team.
3 months ago
Hey! Bit of an update on this,
We just rolled out a fix which should resolve those DNS issues. Please let me know how things look!
3 months ago
Thanks a lot guys! We haven't got any more errors since my last message, will keep monitoring in the next few days and let you know.
2 months ago
✅ The ticket Connectivity issues with external services has been marked as completed.