GitHub connection multiple issues
Anonymous
PROOP

a year ago

GitHub connect flow worked fine, but the Account Integrations shows "connect" option to GitHub, as if I were not already.

When I click on it, an error appears saying the account is already connected.

But on the project, when I look for a repository to connect, I cant find one.

Solved

16 Replies

Anonymous
PROOP

a year ago

I already disconnected GitHub on the GitHub side, then reconnected. Same issue.


a year ago

Hello,

Please provide the GitHub username in question.


Status changed to Awaiting User Response Railway about 1 year ago


Anonymous
PROOP

a year ago

This is an org : *******


Status changed to Awaiting Railway Response Railway about 1 year ago


a year ago

Please provide your personal GitHub username that is a part of that org.


Status changed to Awaiting User Response Railway about 1 year ago


Anonymous
PROOP

a year ago

EDIT: *****


Status changed to Awaiting Railway Response Railway about 1 year ago


Anonymous
PROOP

a year ago

but the repository has been migrated from my personal account to the org account


a year ago

Yep but that GitHub account is still attached to your Hobby Railway account, you would need to unlink it from there first.


Status changed to Awaiting User Response Railway about 1 year ago


Anonymous
PROOP

a year ago

i need this hobby account, since this is for my personal use, my hobby use actually.

while this new one is for a client, an org account


Status changed to Awaiting Railway Response Railway about 1 year ago


Anonymous
PROOP

a year ago

i cant unlink my personal GitHub account from my personal Railway account, I got a production product currently running


a year ago

We do not support linking a single GitHub account to multiple Railway accounts.

You would have wanted to create a new team workspace from within your Hobby account, instead of creating a whole new Railway account.


Status changed to Awaiting User Response Railway about 1 year ago


Anonymous
PROOP

a year ago

Not really, because the first account is mine, while the second is not. I am just handling it for a client.

It does not matter if my GitHub account is handling the client's org account on GitHub.


Status changed to Awaiting Railway Response Railway about 1 year ago


Anonymous
PROOP

a year ago

if my personal GItHub account handling client's org GitHub account is an issue to connect my client's GitHub to Railway because I have a personal Railway account, well.. this is a very strange product issue


a year ago

Ah gotcha, then your Railway account with the GitHub account linked would need to be added a team member to the Pro team that your client owns, they would be team admin and you would be a member.


Status changed to Awaiting User Response Railway about 1 year ago


Anonymous
PROOP

a year ago

let me process this


Status changed to Awaiting Railway Response Railway about 1 year ago


Anonymous
PROOP

a year ago

Got it ! I needed to add my personal Railway account ( using my personal GitHub account ) to the Pro team Railway account.

Thank you for your reactivity !


a year ago

Yep exactly!


Status changed to Awaiting User Response Railway about 1 year ago


Railway
BOT

7 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 7 months ago


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