12 days ago
Hi Railway team,
After uninstalling/reinstalling the Railway GitHub App, ALL of my services
that connect to GitHub now show "Bad credentials" and cannot auto-deploy.
This is account-wide, not one service. I believe the reinstall left my
account pointing at a stale/orphaned GitHub App installation_id that the
dashboard can't fix. Please reset the GitHub integration state for my
account and re-link it to the current installation.
— Account / identifiers —
Railway login email:
GitHub account: btclending (personal account, not an org)
Affected: ALL GitHub-connected services on this account
Project ID (one example): <PROJECT_ID>
Service (example): WingmanPro Backend (Service ID: <SERVICE_ID>)
Environment: <ENVIRONMENT_ID> (production)
Repository (example): btclending/wmp-app-fork (private), branch main, root /backend
— Timeline —
-
I repointed one service's Source Repo from btclending/wmp-api-fork to
btclending/wmp-app-fork (two repos merged into a monorepo).
-
That service showed "Auto deploy unavailable" → tooltip
"No project member has access to this GitHub repository," even though the
App had All-repositories access and my other services deployed fine.
-
On support-doc guidance I uninstalled + reinstalled the Railway GitHub App
and revoked/re-authorized OAuth. Now EVERY GitHub-connected service shows
"Bad credentials."
— What I've already verified / tried —
• Railway GitHub App reinstalled on btclending with All-repositories access
and full read/write perms; no pending permission updates.
• Revoked Railway under GitHub Authorized OAuth/GitHub Apps and re-authorized.
• Disconnected/reconnected repos, re-set source/branch/root, waited for cache.
• I have ADMIN on the repos; they are private.
• Still account-wide "Bad credentials."
My read: the reinstall created a new installation_id but my account record
still references the old one, so GitHub calls 401 across all services.
Please reset/re-link my account's GitHub integration. Happy to provide any
additional IDs privately.
Thanks — this is affecting all my production services' ability to deploy.
2 Replies
Status changed to Awaiting Railway Response Railway • 12 days ago
11 days ago
Hey! just took a look and everything seems solid from our side?
Are you still seeing this issue?
Status changed to Awaiting User Response Railway • 11 days ago
11 days ago
hey there! Thank you for getting back to me. It is connected but for some reason auto-deploy does not work for this repo only. The other repos work for autodeploy but not this one. Any ideas? I gave Railway all permissions for all repos.
Status changed to Awaiting Railway Response Railway • 11 days ago
8 days ago
This thread has been opened as a bounty so the community can help solve it.
Status changed to Open Railway • 8 days ago