GitHub Verification
old_dead_one
TRIALOP

a year ago

Can this be sorted out or is there a doc somewhere to be able to resolve this?

Unfortunately, the GitHub account Old-Dead-One didn't give us enough information to let you deploy code (Learn More).Please continue with a Limited Trial or upgrade your account below.

Solved

7 Replies

brody
EMPLOYEE

a year ago

Hey there is not a way to get re-verified, if you unfortunately didn't meet the requirements you would need to upgrade to the Hobby plan.


old_dead_one
TRIALOP

a year ago

Can I delete my account and try again? And do you know why this happens by chance, I am a student and just learning all of this.


dev
MODERATOR

a year ago

Can I delete my account and try again? And do you know why this happens by chance, I am a student and just learning all of this.

Railway runs a check on your GitHub account to ensure your account isn't malicious. Some red flags are new accounts or inactive accounts. Since you joined a month ago it seems Railway considers your account suspicious and therefore denied you the Trial plan.


brody
EMPLOYEE

a year ago

^ Yep, deleting and creating another account would not do you any good and could result in a ban.


old_dead_one
TRIALOP

a year ago

I have had my GitHub for 6 months or more


brody
EMPLOYEE

a year ago

7 months to be exact, but age is not the only factor.

Unfortunately your only path forward here would be to upgrade to the Hobby plan.


old_dead_one
TRIALOP

a year ago

Thanks


Status changed to Solved brody over 1 year ago


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