23 days ago
Project: zesty-mindfulness
Service: PRD011_DATA_-_-2
Repo: aimoaiteam-netizen/PRD011_DATA_-_-2 (private)
Builder: Dockerfile (services/api/Dockerfile)
Problem
GitHub webhook auto-deploys fail at the snapshot stage with:
"[ERROR] ##NOT-AUTHORIZED## repository not authorized"The service Settings → Source also shows "Bad credentials" under
"Branch connected to production".
Timeline (all times approximate, today)
-
~2h ago: last SUCCESSFUL deploy via GitHub (commit 315e233).
-
~1h ago: next commit (48cec17) → Railway received it but the deploy
FAILED with "repository not authorized".
-
After that: subsequent commits (a3e49cd, 6827a31, b6cd8cf) are NOT
received by Railway at all — no commit status is posted to GitHub,
and no deployment is created. (Vercel, connected to the same repo,
deploys all of these commits fine, so the repo and GitHub itself are healthy.)
What I've already tried (none fixed it)
-
Uninstalled and reinstalled the Railway GitHub App (Installed GitHub Apps)
-
Set Repository access to "All repositories"
-
Revoked Railway under "Authorized GitHub Apps" and re-logged in /
re-authorized (user-to-server token refreshed)
-
Disconnected and reconnected the Source repo in the Railway dashboard
multiple times
-
Confirmed GitHub App permissions are correct (read/write on code,
deployments, etc.)
-
I did NOT change my GitHub password or 2FA.
After all of the above, "Bad credentials" persists and webhook deploys
still don't trigger.
Suspected cause
This matches an existing report:
https://station.railway.com/questions/webhook-deploys-failing-with-repository-916ce49d
i.e. a STALE INSTALLATION ID cached at the project level on Railway's side,
which a GitHub App reinstall does not refresh.
Request
Please reset / refresh the cached GitHub installation ID for this project
(zesty-mindfulness / PRD011_DATA_-_-2) on your backend so webhook deploys
and the source connection work again. The service is currently Online on
the last good deploy (315e233), so there is no downtime — only new deploys
are blocked.
Thank you!
1 Replies
Status changed to Awaiting Railway Response Railway • 23 days ago
23 days ago
Hi there! GitHub is currently experiencing an issue with app installation token authentication which is causing these errors. You can track it here: https://www.githubstatus.com/incidents/k5z4d1v1tqmt. No action needed on your end, deploys should recover once GitHub resolves this. Apologies for the trouble!
Status changed to Awaiting User Response Railway • 23 days ago
Status changed to Solved aimoaiteam-netizen • 22 days ago