Github disconnected after outage
wak-regulis
PROOP

2 months ago

Hello,

After the service outage in US-west on sunday night, all our environments are listed as disconnected from Github. Even though this is the case we were able to deploy yesterday. I don't understand. Please help!

I tried to find "Github settings" in the console by looking everywhere but I can no longer locate this setup screen (per the other issue filed by someone else 10 days back).

Even the PR environment auto-created 20 hours ago says it's disconnected from our primary monorepo. I checked and the repo is just fine.

What's going on? Please consider this a high-priority help request. Thank you.

Solved$20 Bounty

8 Replies

Railway
BOT

2 months ago

This thread has been opened as a bounty so the community can help solve it.

Status changed to Open Railway • about 2 months ago


Have you tried going into the Settings tab of the affected service(s) and relinking the Github repo?


manuproject
FREE

2 months ago

for the missing "github settings" screen, thats a separate ui thing, check project settings → integrations, or the individual service's settings → source tab, thats where repo connections live now if it moved


wak-regulis
PROOP

2 months ago

OK this is nuts. Just five minutes ago, every single environment said "Disconnected from Github". Now every single environment is no longer red and no longer showing disconnected. I did nothing.


Could’ve just been a page refresh bug… 🤷‍♂️


manuproject
FREE

2 months ago

alwyas try to clear your cache or old history they have not been disconnected too


manuproject
FREE

2 months ago

mark as solved if youre not facing the issue again


manuproject

alwyas try to clear your cache or old history they have not been disconnected too

wak-regulis
PROOP

2 months ago

Several hard refreshes of the console made no difference before. I feel like this is something on the RW side.


manuproject

for the missing "github settings" screen, thats a separate ui thing, check project settings → integrations, or the individual service's settings → source tab, thats where repo connections live now if it moved

wak-regulis
PROOP

2 months ago

Project Settings/Integration only lists the Vercel integration option, not GH. There's no GH in the top level of the console either.

anyhow, i'll accept your solution, let's see if that marks this as resolved.


Status changed to Solved wak-regulis • about 2 months ago


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