6 hours ago
Hello Railway Support,
I'm experiencing an issue when trying to create a new project using a GitHub repository.
When I navigate to New Project → GitHub, Railway successfully displays my repositories. However, when I select a repository, it gets stuck loading and eventually displays this error:
"Failed to fetch repository files"
This issue affects all my repositories, not just one.
Here is what I've already tested:
- I can successfully create an Empty Project in Railway.
- I can access all my GitHub repositories directly without any issues.
- The Railway GitHub App is installed and configured with "All repositories" access.
- The GitHub App has the required repository permissions, including read access to code.
- I've tested using incognito mode.
- I've tested using different internet connections, including my home Wi-Fi and mobile data.
- The issue persists across all these tests.
My GitHub account is: sebastiantapia9519
Affected repositories include:
- sebastiantapia9519/chandral
- sebastiantapia9519/CotizadorSianeffects
- sebastiantapia9519/2youbysol
I noticed the ongoing Railway incidents related to external network blocks and GitHub integration issues. However, I would like to confirm whether this particular error is related to those incidents or if there is an issue with my Railway workspace or the GitHub integration.
Could you please investigate the repository file fetching service and help me restore the ability to create projects directly from GitHub?
I would prefer not to uninstall or reinstall the GitHub App because I have existing production projects connected to it.
Thank you.
1 Replies
6 hours ago
We're sorry for the trouble. GitHub is currently having an outage that is affecting builds for projects using GitHub as a source, and this matches the repository-fetch failure you're seeing across all your repositories. You can follow updates at GitHub Outage Affecting Builds.
Deployments triggered manually or via the CLI are not affected by this outage, so those remain an option in the meantime.
If the error continues once GitHub recovers, reconnecting GitHub from your Account Settings issues fresh credentials without uninstalling the Railway GitHub App, so your existing connected projects stay in place.
Status changed to Awaiting User Response Railway • about 6 hours ago