Google Cloud Networking Degredation. Free/Hobby Builds Disabled. Please Upgrade to Deploy Now

9 months ago

I can't do almost no actions anymore. I keep getting a message:

"Google Cloud Networking Degredation. Free/Hobby Builds Disabled. Please Upgrade to Deploy Now"

I was in a free trial account, I upgraded to Hobby thinking that would resolve this issue. But it didn't. I can create new projects or edit the settings of the ones I have.

Why is this happening?

Solved

6 Replies

cruminaus
PRO

9 months ago

I am on the Hobby plan and the problem still persists, don't upgrate your plan.


gnomical
HOBBY

9 months ago

Same, and a lot of folks have been confused by these messages – resulting in premature upgrades.


sarahkb125
EMPLOYEE

9 months ago

Hey there wave emoji

GCP is currently undergoing an incident. We're seeing GCP build degradation on our side. We've status'd to indicate. You can always see our status for incidents here: https://status.railway.com/

We're also seeing incidents light up across the internet at other providers who similarly have a dependency on GCP for certain services. Please send some hugs for your fellow on-call engineers today.


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved sarahkb125 9 months ago


9 months ago

Thanks for the update.

Can we get downgraded to free trial plans and refunded after the issue is resolved?


Status changed to Awaiting Railway Response Railway 9 months ago


sarahkb125
EMPLOYEE

9 months ago

Hello,

Apologies you were disrupted by this!

The copy issued during the incident was "Google Cloud Networking Degredation. Free/Hobby Builds Disabled. Please Upgrade to Deploy Now" Upgrading to Hobby, as noted by "Free/Hobby builds are disabled", would not have solved your issue.

We will give you $5 in credits as a one-time good faith action. This will be used to offset your next bill with Railway (any amount in credits will be deducted first before your card is charged).

Best, Railway


Status changed to Awaiting User Response Railway 9 months ago


Status changed to Solved sarahkb125 9 months ago


9 months ago

The message is ambiguos. I suggest you updated it for something clearer. I wasn't the only one confused.

But I accept the $5 credit as a good solution. Thank you 👍🏼


Status changed to Awaiting Railway Response Railway 9 months ago


Status changed to Solved fsolla 9 months ago


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