We have disabled SMTP for free, trial, and hobby, SMTP is only enabled for the pro plan and above.

@Brody Hi, i'm trying to use this when deploying on railway instead, which I think uses API rather than SMTP? Can you confirm whether I should expect this to work or not?

https://github.com/krig/strapi-provider-email-brevo-k

That uses an HTTPS API to send emails so that will work perfectly!

@Brody connection seems to be timing out when trying to send emails from railway but not when running locally. Any idea what could be causing this?

Please provide error logs.

```Connection timeout

data:
{ }
code:
"ETIMEDOUT"
command:
"CONN"
level:
"error"
timestamp:
"2025-08-27T14:41:05.280Z"```

I'm going to need more information. What is the host and port that the connection is timing out with?

Not providing a host and port for the email, just a API key to Brevo. The timeout is when sending an email using the linked package

Please provide the host and port that the connection is timing out with.

I'm not sure what you mean. The package doesn't require a host and port providing.

Is there a range of IP addresses I might need to permit in Brevo to allow requests from Railway?

Does Brevo have a whitelist?

ive just deactivated ip blocking and its still timing out. Let me have a look in the CMS for any other reasons