having an issue with using the new signin benifit
naughtymonk360
HOBBYOP

5 months ago

I just signed in to check the trial version of Railway, it asked me to give my card details to utilise free 5$ credit, i gave my details but once that is done it shows me that your trail was ended, someone please give clarity on this

Solved

1 Replies

christian
EMPLOYEE

5 months ago

Hi there,

You created an account and then ended up creating a Hobby subscription. The $5 Trial Credits are still on your account and will be applied on your first renewal (in a month) if you wish to continue using Railway.

If you do not wish to continue, you can cancel your subscription in the billing page: https://railway.app/account/billing and request a refund as outlined in the Docs: https://docs.railway.com/reference/pricing/refunds#requesting-a-refund

Regards,
Christian


Status changed to Awaiting User Response Railway 5 months ago


Railway
BOT

4 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 4 months ago


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