Your "api-server-trial" and "api-worker-trial" services are failing because they cannot connect to Redis (repeated ETIMEDOUT errors from ioredis during startup), which causes the healthcheck to never pass. This is consistent with lingering impact from the earlier service disruption that was resolved at 07:57 UTC. Your "paid" service variants recovered, but the "trial" ones appear stuck in a failure loop. Triggering a fresh redeploy of both services should resolve the issue now that connectivity has been restored.

i've already been triggering redeploys, they have been failing consistently on the two 'trial' services.

I also made a temp "forcebuild.md" file in the backend app code inside the monorepo just so it would rebuild and deploy, and even then this issue is persisting.

We can confirm your trial services are still hitting Redis connection timeouts as of 12:34 UTC, which is lingering impact from the earlier service disruption. Your redis-trial service itself hasn't been redeployed since April 14 - try redeploying redis-trial (not just the app services) to re-establish the private network connectivity, since Wireguard tunnels are set up per-deployment.

yes, i redeployed the redis service. that fixed the issue. much appreciated!