hello
malek540
FREEOP

a year ago

Hello

Solved

83 Replies

malek540
FREEOP

a year ago

Hello


malek540
FREEOP

a year ago

I did not understand how to act. Can you explain it to me again? Do not close the conversation until I solve the problem. @echohack


a year ago

Do not ping the team. Ask your question in a new thread, that’s all you need to do


a year ago

if your question is about a specific project or service, the project id is required


mikexie360
PRO

a year ago

I could probably help wanna jump in the vc in a few minutes?


malek540
FREEOP

a year ago

There is no project. The reason why I want to create a new project is that I go to GitHub and choose a repository. It takes me to settings and not a dashboard to host the project.

1360382136607182848


mikexie360
PRO

a year ago

I think I understand. Just to be sure, you don’t have access to a desktop?


malek540
FREEOP

a year ago

Is it not available for phone site?


mikexie360
PRO

a year ago

hey @ Adam where is the vc for Railway discord?


mikexie360
PRO

a year ago

nvm,


mikexie360
PRO

a year ago

Yeah @ Adam, I think this is a bug.

I can recreate the bug for you in a discord voice chat


a year ago

If its reproduceable please provide a recording with touch points enabled, something said in a VC is not something we can track.


mikexie360
PRO

a year ago

what are touch points?

where to upload the recording?


mikexie360
PRO

a year ago

actually, I'm just going to show a screen recording


malek540
FREEOP

a year ago

Ok, I can go to the voice room with you, but I cannot open the microphone or the sound. Just share and we will talk in chat.


malek540
FREEOP

a year ago

When you are ready, tell me where to enter the audio room.


mikexie360
PRO

a year ago

when I tried recreating the bug, i failed


mikexie360
PRO

a year ago

that might be a bit hard, could you share your screen while in the VC?


a year ago

  1. they show where you touch on the screen through the screen recording

  2. here


malek540
FREEOP

a year ago

Question: Does your site not allow phones to host or not? Try it from your phone and let me know.


a year ago

Mike is not an employee at Railway


malek540
FREEOP

a year ago

Ok, I apologize. Does your site support phones?


a year ago

Yes it does


malek540
FREEOP

a year ago

Ok, watch the video and tell me what the solution is.

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a year ago

Click on the repo you want to deploy instead of clicking on the configure GitHub app option.


malek540
FREEOP

a year ago

I don't understand. Can you make me an explanatory video?


a year ago

I'll leave that to Mike, they seem eager to help you, looks like Mike is waiting in VC


malek540
FREEOP

a year ago

Okay, I'll eat and head out


mikexie360
PRO

a year ago

sorry, I couldn't recreate the bug, I though I did, but it works fine on my phone. my bad


a year ago

No worries


a year ago

Mike, If Malek isn't interested in your help please don't wait around for them in VC, there's other threads to help!


mikexie360
PRO

a year ago

Click one of these repos, not the "Configure Github App"

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mikexie360
PRO

a year ago

@𝐌𝐚𝐥𝐞𝐤


malek540
FREEOP

a year ago

I do this and have the same problem


mikexie360
PRO

a year ago

wait! what phone are you using?

OS and and is it apple?


malek540
FREEOP

a year ago

No, my phone is Android.


mikexie360
PRO

a year ago

what browser, and what is the phone's make? Samsung?


malek540
FREEOP

a year ago

Chrome + phone Redmi note 10s


mikexie360
PRO

a year ago

can you set the phone to desktop mode?


malek540
FREEOP

a year ago

What is desktop?


mikexie360
PRO

a year ago

you see the three dots on the very top of your phone screen?

tap on it, and then send me the screenshot in this chat


malek540
FREEOP

a year ago

I don't see them


mikexie360
PRO

a year ago

@𝐌𝐚𝐥𝐞𝐤 Those three dots.

tap on it and send the screenshot

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malek540
FREEOP

a year ago

Okay


malek540
FREEOP

a year ago

1360395201063162000


mikexie360
PRO

a year ago

tap here next

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malek540
FREEOP

a year ago

Okey


malek540
FREEOP

a year ago

Ok, pressed


mikexie360
PRO

a year ago

once you do that, try again. And let me know if it works


mikexie360
PRO

a year ago

Deploy the github repo on railway.app, now that you are desktop mode


malek540
FREEOP

a year ago

I have the problem again

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mikexie360
PRO

a year ago

@𝐌𝐚𝐥𝐞𝐤 Here is what I want you to do now.

First, click on "Only select repositories". This will cause the save button and close button to refresh.

Second, click on "All repositories". This will be the correct option that we want to have all github repos to be read by railway.app

Third, click on the "Save" button. Do not close the screen, you will be redirected from github to railway. If you close the screen, then you didn't configure it correctly.

Then Tap on "Deploy from Github repo"

Then pick your repo while avoiding "Configure Github App". This part my take like 1-5 seconds.

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malek540
FREEOP

a year ago

This is correct?

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mikexie360
PRO

a year ago

is the dashboard showing anything?


malek540
FREEOP

a year ago

No, same problem

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mikexie360
PRO

a year ago

can you type out what this says?

the video is too blurry

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mikexie360
PRO

a year ago

@ brody. do you know what that yellow thingy that I circled in the picture says?


malek540
FREEOP

a year ago

This is something that can be bought with money.


mikexie360
PRO

a year ago

what do you mean? what does it say exactly? can you copy and paste that in chat?


malek540
FREEOP

a year ago

Ok


a year ago

limited trial plan, they won’t be able to deploy apps until they upgrade


mikexie360
PRO

a year ago

thank you


mikexie360
PRO

a year ago

1360401230291275800



malek540
FREEOP

a year ago

Yes, I will not be able to use hosting, but rather the free plan.


mikexie360
PRO

a year ago

From the docs.

When you sign up for a free Trial, you can connect your GitHub account to initiate verification. Your verification status depends on a number of factors, including the age and activity of your GitHub account.

If your account is not verified — either because you have not initiated the verification process or your account does not meet our criteria for verification — your trial experience will be limited to deploying databases.

Verification is a necessary measure to prevent abuse of the free Trial, limiting users from creating multiple accounts and reducing the risk of trial users deploying or hosting content that violates Railway's Terms of Service.

This is a fully automated process, and Railway does not respond to requests for verification. If your account is not verified, you can upgrade to the Hobby plan to unlock the full Railway experience.

You need the full free trial, by going through the verification process, and wait for your github account to age a bit, and deploy more repos I think.

or you can pay for a paid plan.


malek540
FREEOP

a year ago

can you speak to me in arabic


mikexie360
PRO

a year ago

I can't speak arabic.

but easiest way is go paid plan


a year ago

you will not be able to use railway without paying


malek540
FREEOP

a year ago

Why is there no free plan?


mikexie360
PRO

a year ago

There is a free plan, but you have to be verified.


a year ago

there is a free plan, but it is only available to github accounts that meet hidden requirements


a year ago

which are not shared for security reasons


malek540
FREEOP

a year ago

Ok, how do I use your free plan? What are the requirements?


a year ago

as I just said, the requirements are not shared. You will not be able to use the free plan


malek540
FREEOP

a year ago

How do I make the requirements consecutive?


a year ago

I’m sorry, but that does not make sense. You cannot use the free plan on Railway. You must pay to deploy.


malek540
FREEOP

a year ago

Ok, thanks, bye


mikexie360
PRO

a year ago

Can you make that text that says "You must pay to deploy code" bigger on smaller screens? should be a quick UI fix


a year ago

I’m not a member of the team, but that’s something you could post in <#1157406325593096264>!


a year ago

it was fine to read on both my phone and computer. It may have just been the low bitrate of the sent video


a year ago

the language barrier was the problem here. There are quite a few popups that let users know they’re on a limited trial


a year ago

!s


Status changed to Solved adam 11 months ago


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