hello, one of my Projects Domains is stating "issuing TLS Certificate.
Anonymous
PROOP

a year ago

Can someone please help with this?

Solved

23 Replies

Anonymous
PROOP

a year ago

7af32cf3-ad22-4da2-9a25-d6dd64394033


dev
MODERATOR

a year ago

when did you add this domain?


dev
MODERATOR

a year ago

I did a DNS lookup, you didn't add the CNAME correctly


Anonymous
PROOP

a year ago

a while ago, but last night i tried readding to see if it would fix itself


Anonymous
PROOP

a year ago

ok, how should the cname be added


dev
MODERATOR

a year ago

once you add the custom domain, it'll give you a domain you need to add to your CNAME

you currently have [www.richmondpd2-production.up.railway.app](www.richmondpd2-production.up.railway.app) as your CNAME value which is not a domain Railway would give you. It seems to me like you took the provided domain and added www at the start


dev
MODERATOR

a year ago

Would you mind removing the custom domain from Railway, then removing the CNAME record from your DNS provider. After that, try adding your custom domain to Railway again and follow the steps exactly as stated


Anonymous
PROOP

a year ago

ok, i will give that a try


Anonymous
PROOP

a year ago

ok i updated the DNS CNAME are you able to tell me if this was done properly?

1330246559778214000


dev
MODERATOR

a year ago

that does look correct yea


dev
MODERATOR

a year ago

although if you're going to use cloudflare then you need to flip that switch under Proxy status


Anonymous
PROOP

a year ago

Ok Done, im getting a Too Many Redirects Error, will this just take some time to go into effect or is something else going on?


dev
MODERATOR

a year ago

Under SSL/TLS, you need to set the encryption mode to Full


dev
MODERATOR

a year ago

I'm gonna go to bed, but I'll check back here when I wake up


Anonymous
PROOP

a year ago

sorry for the delay, im being told if we set the SSL/TLS to full we will need to provide an SSL Cert from a CA


Anonymous
PROOP

a year ago

what if i set it to off?


brody
EMPLOYEE

a year ago

railway handles certs, and it needs to be set to FULL


Anonymous
PROOP

a year ago

ok Sorry im working with an IT company that handles this account.


Anonymous
PROOP

a year ago

it looks like we are good


Anonymous
PROOP

a year ago

thanks for the help!


brody
EMPLOYEE

a year ago

no problem


dev
MODERATOR

a year ago

Awesome, marking as solved


dev
MODERATOR

a year ago

!s


Status changed to Solved dev 11 months ago


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