7af32cf3-ad22-4da2-9a25-d6dd64394033

when did you add this domain?

I did a DNS lookup, you didn't add the CNAME correctly

a while ago, but last night i tried readding to see if it would fix itself

ok, how should the cname be added

once you add the custom domain, it'll give you a domain you need to add to your CNAME

you currently have [www.richmondpd2-production.up.railway.app](www.richmondpd2-production.up.railway.app) as your CNAME value which is not a domain Railway would give you. It seems to me like you took the provided domain and added www at the start

Would you mind removing the custom domain from Railway, then removing the CNAME record from your DNS provider. After that, try adding your custom domain to Railway again and follow the steps exactly as stated

ok, i will give that a try

ok i updated the DNS CNAME are you able to tell me if this was done properly?

that does look correct yea

although if you're going to use cloudflare then you need to flip that switch under Proxy status

Ok Done, im getting a Too Many Redirects Error, will this just take some time to go into effect or is something else going on?

Under SSL/TLS, you need to set the encryption mode to Full

I'm gonna go to bed, but I'll check back here when I wake up

sorry for the delay, im being told if we set the SSL/TLS to full we will need to provide an SSL Cert from a CA

what if i set it to off?

railway handles certs, and it needs to be set to FULL

ok Sorry im working with an IT company that handles this account.

it looks like we are good

thanks for the help!

no problem

Awesome, marking as solved

!s