Hello Railway team.

I'm experiencing an issue with the routing of a custom domain that returns HTTP 502 with x-railway-fallback: true, even though the service is healthy. I need help reconfiguring the edge.

Technical details

Domain: barberslim.com.br (apex)

Railway project: barberslim (id 1aeae3e6-f515-4725-9f6b-a628d2b9bbb5)

Service: barberslim (id 671944d1-a2fc-4d36-9c93-718b9c649551)

Service instance: 5845d6cd-864c-414f-adee-b1d39b38bfc5

Custom domain ID: 3fd05045-894b-49c2-9dcc-e0d6f6e0bf5c

Edge ID: edge-6705e5cc5ae5e82ae931d2b1f900f08f

Symptom (reproduced on 29/08/2026, ~23:50 UTC)

Accessing https://barberslim.com.br/:

HTTP 502 "Application failed to respond"

server: railway-hikari

x-railway-fallback: true

x-railway-request-id: RrnC4a_CR1Gfrc3kN8N_Fg

x-railway-edge: sjc1

x-hikari-trace: sjc1.hqvw

The same error occurs when forcing the edge IP (69.46.46.86) with the Host header set to barberslim.com.br.

Checks I have already confirmed (not code, not DNS)

Item Status

DNS A record barberslim.com.br ✅ 69.46.46.86 (Railway edge)

Custom domain registered ✅ (edge ID above)

SSL certificate (Let's Encrypt) ✅ CN=barberslim.com.br, valid until 27/11/2026

Latest deployment ✅ status SUCCESS (id 57112c5f-cf02-40a4-b0ba-eb9503e30168)

Instance active ✅ sleepApplication: false

Healthcheck path empty (no custom healthcheck)

Proof that the service is healthy

The instance's direct URL responds HTTP 200 normally:

https://barberslim-production.up.railway.app/ → 200 (title "BarberSlim — Barbearia | Agendamento Online")

In other words, the problem lies exclusively in edge routing (x-railway-fallback: true + server: railway-hikari indicates the edge is serving the fallback instead of the active instance). This is not misconfiguration on my side nor a code issue.

Request

Please reconfigure/clear the routing for the custom domain barberslim.com.br on the edge to point to the active instance 5845d6cd-..., or let me know if there is anything pending on your end. If you need another x-railway-request-id, let me know and I'll provide new ones.

Thank you in advance.