help
hamidzareie
FREEOP

a month ago

Hello Railway Support Team,

I recently tried to deploy my GitHub repository (SpiderPanel) but noticed a warning stating that my workspace is restricted due to a "ToS Violation."

I believe this might be a mistake, as I am not aware of violating any terms of service. Could you please review my account and let me know if there is a specific issue I need to resolve, or kindly lift the restriction if it was applied in error?

Thank you,

Hamid

Solved

1 Replies

Railway
BOT

a month ago

We're not able to share the specifics of why a workspace restriction was applied. No action on your side (such as upgrading or adding a payment method) will lift this type of restriction. If you'd like to contest it, you can submit an appeal from Workspace Settings -> Standing at https://railway.com/workspace/restrictions, and the outcome will be sent to you by email.


Status changed to Awaiting User Response Railway • about 1 month ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • 26 days ago


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