[HELP] I am confused as to the pricing of Railway
fastrac-dev
FREEOP

a year ago

On the sign-up page Railway mentioned that they have unlimited team seats included so I signed-up myself and my team members. Suddenly once I have signed up the pricing is totally different from what we anticipated.

Kindly help shed some light and share your experiences, this is a very misleading pricing practice

Closed

7 Replies

fastrac-dev
FREEOP

a year ago

N/A


8u9i
HOBBY

a year ago

Isn’t that 20$/member?


fastrac-dev
FREEOP

a year ago

yes but if you see their pricing page it says unlimited team seats, isn't that misleading then? If we pay for 4 seats and $80 does that mean we get $80 of usage? It is a bit unclear


uxuz
MODERATOR

a year ago

For users with at least 80 percent usage on Railway hosted metal instances, all seat costs will be waived as of March 3rd, 2025.

https://docs.railway.com/reference/pricing/plans#subscription-pricing

You can check your metal usage in % under https://railway.com/workspace/usage.


uxuz
MODERATOR

a year ago

!s


Status changed to Solved uxuz 11 months ago


ilya-vasilyev
PRO

10 months ago

Pricing page clearly says "$20/mo", not "$20/seat/mo".

And "Unlimited team seats included (New!)" - only adds up to the false impression that you don't need to pay per seat.

It is clearly a dark pattern at use, it's a shame, and it should be forbidden.


Status changed to Open Railway 10 months ago


adam
MODERATOR

10 months ago

This is an old thread. If you have complaints, please raise them in a new thread


Status changed to Closed adam 10 months ago


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