24 days ago
"Hi Railway Team, I'm a student working on a research project ('nghien_cuu_khoa_hoc'). My project just expired and I haven't backed up my latest database changes. Could you please grant me 1-hour access to export my data? This is very important for my thesis. My project ID is: b23d487e-1e61-48f2-9460-b25aba189d92. Thank you!
1 Replies
Status changed to Awaiting Railway Response Railway • 24 days ago
Status changed to Solved datcutepoy1708 • 24 days ago
24 days ago
Your workspace subscription is currently inactive and both your Postgres and backend services have been removed. We are not able to grant temporary access to removed services or recover data from them. Once services are removed and the deletion grace period has passed, the data is permanently deleted.
If you'd like to continue using Railway, you can resubscribe to a paid plan at https://railway.com/workspace/plans, but this will not restore previously removed services or their data.
Status changed to Awaiting User Response Railway • 24 days ago
17 days ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • 17 days ago