help! my public domain isn't responding anymore
trevorblades
PROOP

a year ago

the public domain setting in the railway dashboard seems to think that i haven't set the DNS. i haven't touched any of my domain settings for months. when i try accessing my website, i'm getting ERR_SSL_UNRECOGNIZED_NAME_ALERT

project id: d82e6224-c6c0-4e69-8467-f35e703c04f0

Solved

26 Replies

trevorblades
PROOP

a year ago

the dashboard networking section takes forever to load, and when it eventually does, the part under "public networking" says "Waiting for DNS update"

i double checked and my DNS is updated exactly as railway expects it to be


trevorblades
PROOP

a year ago

i'm also seeing ERR_FAILED 504 (Gateway Timeout) for a request to [https://backboard.railway.app/graphql/internal?q=networking](https://backboard.railway.app/graphql/internal?q=networking) in my browser's console sometimes


brody
EMPLOYEE

a year ago

what is the domain in question?


trevorblades
PROOP

a year ago


trevorblades
PROOP

a year ago

now the dashboard UI is saying "setup complete" under the public networking section, but when i access the URL, it still gives me ERR_SSL_UNRECOGNIZED_NAME_ALERT


brody
EMPLOYEE

a year ago

who is your domain provider


trevorblades
PROOP

a year ago

namecheap


brody
EMPLOYEE

a year ago

can you show me your setup?


trevorblades
PROOP

a year ago

yeah for sure


trevorblades
PROOP

a year ago

want me to send a screenshot or hop on a video call?


brody
EMPLOYEE

a year ago

just a simple screenshot is good


trevorblades
PROOP

a year ago

1318694562117714000


trevorblades
PROOP

a year ago

my DNS setup hasn't changed since august, and i've had no problem with it until just now


trevorblades
PROOP

a year ago

the reason i'm using an ALIAS instead of a CNAME is because i also need to have a TXT record at the domain root and i can't do that with a root-level CNAME


brody
EMPLOYEE

a year ago

ALIAS is not going to work correctly given the cname doesnt have a static IP


brody
EMPLOYEE

a year ago

your domain will break every time we change the IP behind *.up.railway.app


trevorblades
PROOP

a year ago

damn that sucks. did you guys just change the IP? I've never seen this happen before


brody
EMPLOYEE

a year ago

im not sure, this could be a separate issue, just thought id state that fact


brody
EMPLOYEE

a year ago

go ahead and redeploy


trevorblades
PROOP

a year ago

redeploying


trevorblades
PROOP

a year ago

ok we're back


trevorblades
PROOP

a year ago

that really sucks though. do you have any advice on how i can point my root-level domain at my railway deployment while still allowing me to set root level TXT records? it's my understanding that you can't have TXT and CNAME records for the same subdomain (or @)


trevorblades
PROOP

a year ago

for context, i need the root-level TXT records for email authentication (SPF records)


brody
EMPLOYEE

a year ago

use cloudflare's nameservers with the proxy enabled


trevorblades
PROOP

a year ago

oh ok! i'll take a look at that


brody
EMPLOYEE

a year ago

!s


Status changed to Solved brody 12 months ago


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