help! my public domain isn't responding anymore

trevorblades
HOBBY

7 months ago

the public domain setting in the railway dashboard seems to think that i haven't set the DNS. i haven't touched any of my domain settings for months. when i try accessing my website, i'm getting ERR_SSL_UNRECOGNIZED_NAME_ALERT

project id: d82e6224-c6c0-4e69-8467-f35e703c04f0

Solved

0 Replies

trevorblades
HOBBY

7 months ago

the dashboard networking section takes forever to load, and when it eventually does, the part under "public networking" says "Waiting for DNS update"

i double checked and my DNS is updated exactly as railway expects it to be


trevorblades
HOBBY

7 months ago

i'm also seeing ERR_FAILED 504 (Gateway Timeout) for a request to [https://backboard.railway.app/graphql/internal?q=networking](https://backboard.railway.app/graphql/internal?q=networking) in my browser's console sometimes


7 months ago

what is the domain in question?


trevorblades
HOBBY

7 months ago


trevorblades
HOBBY

7 months ago

now the dashboard UI is saying "setup complete" under the public networking section, but when i access the URL, it still gives me ERR_SSL_UNRECOGNIZED_NAME_ALERT


7 months ago

who is your domain provider


trevorblades
HOBBY

7 months ago

namecheap


7 months ago

can you show me your setup?


trevorblades
HOBBY

7 months ago

yeah for sure


trevorblades
HOBBY

7 months ago

want me to send a screenshot or hop on a video call?


7 months ago

just a simple screenshot is good


trevorblades
HOBBY

7 months ago

1318694562117714000


trevorblades
HOBBY

7 months ago

my DNS setup hasn't changed since august, and i've had no problem with it until just now


trevorblades
HOBBY

7 months ago

the reason i'm using an ALIAS instead of a CNAME is because i also need to have a TXT record at the domain root and i can't do that with a root-level CNAME


7 months ago

ALIAS is not going to work correctly given the cname doesnt have a static IP


7 months ago

your domain will break every time we change the IP behind *.up.railway.app


trevorblades
HOBBY

7 months ago

damn that sucks. did you guys just change the IP? I've never seen this happen before


7 months ago

im not sure, this could be a separate issue, just thought id state that fact


7 months ago

go ahead and redeploy


trevorblades
HOBBY

7 months ago

redeploying


trevorblades
HOBBY

7 months ago

ok we're back


trevorblades
HOBBY

7 months ago

that really sucks though. do you have any advice on how i can point my root-level domain at my railway deployment while still allowing me to set root level TXT records? it's my understanding that you can't have TXT and CNAME records for the same subdomain (or @)


trevorblades
HOBBY

7 months ago

for context, i need the root-level TXT records for email authentication (SPF records)


7 months ago

use cloudflare's nameservers with the proxy enabled


trevorblades
HOBBY

7 months ago

oh ok! i'll take a look at that


7 months ago

!s


Status changed to Solved brody 7 months ago


help! my public domain isn't responding anymore - Railway Help Station