a year ago
They created a $5 invoice on my account because I clicked to pay and left and now I can only upgrade my plan by paying it
25 Replies
a year ago
do you have no intrest in upgrading your account?
Yes I do, I want to go to the hobby plan, but I can only go if I pay this non-existent bill
a year ago
ill see if i can find it for you
a year ago
a year ago
let me know if you have trouble paying it
That's not the problem, the problem is that this invoice was created now for something I didn't even do/use.
a year ago
you had just told me you want to upgrade your account?
eu cliquei para fazer upgrade de plano e por um motivo tive que sair da tela, só que quando voltei apareceu essa fatura
a year ago
english only please
I clicked to upgrade the plan and for some reason I had to leave the screen, but when I came back this invoice appeared
a year ago
do you want to upgrade to hobby? (yes/no)
a year ago
then you would need to pay that invoice, the hobby plan is a paid service
I understand, I just have a doubt, because the platform says that I have to pay this invoice first before upgrading to the hobby and not that if I pay this invoice I will upgrade to the hobby.
a year ago
this was the invoice generated from you trying to upgrade to the Hobby plan, to complete that process you need to pay the invoice