2 years ago
I though had upgrade to pro plan. Then I realized my personal account is still in hobby plan and all my project still in hobby plan workspace. And there is a team added in my account which is under a pro plan!. What should I do? Should I move all my projects to the team?
26 Replies
now I need to grow one of the project's volume to 10G, then I was prompted that my plan cannot do so. and I swited to pro plan i think last week.
2 years ago
first off, looks like you created two pro workspaces, that would have charged you $20 each, do you need / want two pro workspaces?
2 years ago
go ahead and cancel one
2 years ago
sorry I should have been more clear, you have created two teams, you do not need two teams, go ahead and cancel one of those two teams
2 years ago
show me your workspace selector dropdown please
2 years ago
you deleted both teams, may I ask why? I had previously mentioned that you should only delete one of the two teams
I got "Thompson" and " TC Academy International". only TC academy International is deleted
"Thompson" is under Hobby plan. And "TC Academy International" was under pro plan.
2 years ago
okay I see what happened, terribly sorry, to me for some reason that looked like one personal and two teams, I guess I didn't look closely enough.
2 years ago
you may upgrade to a team account now, and in doing so, you will be asked what projects you want to move to the team workspace, then once that is done, you can go into the volume's settings and grow it to 10GB or even 50GB