Hi, I’m having issues with my billing and payments.

davigestaoia
HOBBYOP

a month ago

• I was using a card that didn’t have enough limit, so I replaced it with a new card that does.
• The new card was charged small amounts (I see transactions like $5.34 and an IOF tax in BRL), but these charges do not appear in my Railway billing dashboard.
• In the Billing History section, I only see past invoices (for example: $7.42 on September 2, $5.36 on August 2, etc.), but nothing for October.
• My current usage is around $10, but it’s not being paid even after adding the new card.
• At the same time, my service (n8n) was suspended because it seems the payment was not correctly processed.

My questions are:
1. Why am I seeing charges on my bank account but not in the Railway billing panel?
2. Are these partial charges or test transactions?
3. How can I make sure my new card is properly linked and payments are processed correctly, so my service won’t be suspended?
4. Do I need to take any extra step to confirm the payment method?

Thanks in advance for your help!

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Hi, I’m having issues with my billing and payments. - Railway Help Station