High API Latency in India (Mumbai) – Network Performance Concern

Dear Cloud Support Team,

We are currently using your services in the India (Mumbai) and have observed that API requests are taking significantly more time than expected. This latency is impacting our application performance and overall user experience.

We suspect that the issue may be related to network performance or routing in this . As our use case requires low latency and a strong, stable network connection, we would like your assistance in investigating this matter.

Could you please help us with:

  • Confirmation of any known latency or network issues in the Mumbai

  • Recommendations for improving API response times

  • Any configuration changes or service upgrades that could provide stronger network performance

We appreciate your support and look forward to your guidance on resolving this issue at the earliest.

Thank you.

Best regards,
Team E-PetVet

$10 Bounty

1 Replies

isaulx
FREE

13 days ago

Hey there!

Yup, probably you're facing latency issues because the country of deployment, which is most likely be the US by default.

But, great news you can change the country of deployment closer to your users.

Based on India, Mumbai, the physical closer location is Southeast Asia Metal (AKA asia-southeast1-eqsg3a).

Go to your settings of your project and then select the suggested country, you can check the attached image to understand better.

Let me know if it works.

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