HIPPA and Canada region
Anonymous
PROOP

2 months ago

Hi Railway team,

I’m evaluating Railway for use in a HIPAA-compliant application I’m currently building. I’d like to understand what steps or configurations are required on my side to ensure HIPAA compliance when deploying services on Railway, including any required agreements or recommended best practices.

Additionally, one of our requirements is to restrict all application data and traffic to the Canada region, specifically AWS Montreal. Can you confirm whether this is supported and how region pinning can be enforced?

Thanks in advance for your help. I’m happy to share more details if needed.

Best regards,

Solved

1 Replies

We do offer HIPAA BAA agreements as a paid add-on. This requires a $1,000/month committed spend threshold with a year commitment paid monthly—all of that goes toward your actual usage. When a BAA is in effect, we follow a shared responsibility model and will advise on encryption setup, key storage auditing, access control, and secure storage of sensitive patient data. One important note: with an active BAA, our team will no longer be able to directly access your running workloads.

For the Canada region requirement, I have to be upfront—we don't currently offer a Canada-based region. Our available regions are US West (California), US East (Virginia), EU West (Amsterdam), and Southeast Asia (Singapore), all running on our own Railway Metal infrastructure rather than AWS. Region pinning itself is straightforward through service settings, but there's no Montreal option to pin to at the moment.

That said, for Enterprise customers with strict data residency requirements, we offer a "Bring Your Own Cloud" option where we can deploy within your own VPC. This could potentially work with your AWS Canada infrastructure if that's something you're already running. Given both the HIPAA requirement and the Canada data residency need, this might be the path worth exploring.

Since you're currently on a Pro plan, the best next step would be to reach out to our solutions team and schedule a call to discuss both the BAA process and whether BYOC would meet your Canadian data residency requirements.


Status changed to Awaiting User Response Railway about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway about 1 month ago


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