Hello!
It looks like the temporary holding charge that stripe puts on your card was declined.

As a result the payment failed to go through.
Are you able to ensure there are sufficient funds available to that card? The $1 charge will be dropped after payment goes through.

Hi Noah, thanks for the clarification! I understand now . I’ve just added more funds to my card to make sure there’s enough balance. Could you please retry or let me know if I should initiate the payment again from my side?

You should be able to reattempt the payment at https://railway.com/workspace/billing.

I can't initiate payment on your behalf. If you head to https://railway.com/workspace/billing you can choose the plan you wish!

Alright, I am going to reattempt. Thank you.

Hello Railway Team,

I tried to pay for the Hobby plan using my prepaid card, but the payment was rejected with a message saying that prepaid cards are not allowed.
However, the money has still been taken from my account.

Could you please check this and refund the amount or activate my subscription?

Thank you for your help.

Best regards,
DevBrehemou

Kindly receive the evidences please

We do not support prepaid cards; please use a valid credit card.

As for the charge, it was only $1 USD, and that is an authorization hold placed on your card to verify that the card is valid. The hold will be removed within a few days by your bank.

Please I do not have a credit card. Thank you for your help.

We do not support prepaid cards and do not have plans to support them in the future. Please use a valid credit card for payment.