a month ago
Description of the issue: I am using the Hobby Plan in the asia-southeast1 (Singapore) region. My LINE Bot has been experiencing severe response delays for about a week. When a message is sent, the logs do not appear immediately, causing the bot to time out.
Technical Details:
Region: asia-southeast1-eqsg3a
Symptoms: High latency on initial requests; the application behaves as if it's sleeping despite being on a Hobby Plan.
Database Logs: Normal (e.g.,
checkpoint complete: wrote 3 buffers), but application-level logs for incoming POST requests are delayed.
Request: Could you please investigate if there are any network routing issues or performance degradations specific to the asia-southeast1-eqsg3a cluster? The latency is causing my LINE Bot webhooks to fail consistently.
Pinned Solution
a month ago
i looked into this for you. here's what might help:
first thing to check: make sure serverless/app sleeping is disabled in your service settings. hobby plan services stay awake 24/7 unless you manually enable this. go to service settings → deploy → serverless and confirm it's off
what to try:
- verify serverless is disabled
try a fresh redeploy (not just restart)
check your railway logs around when LINE sends webhooks , see if there's any pattern of delays or timeouts before your code even runs
good luck with the LINE bot!
i hope this help you 
2 Replies
a month ago
i looked into this for you. here's what might help:
first thing to check: make sure serverless/app sleeping is disabled in your service settings. hobby plan services stay awake 24/7 unless you manually enable this. go to service settings → deploy → serverless and confirm it's off
what to try:
- verify serverless is disabled
try a fresh redeploy (not just restart)
check your railway logs around when LINE sends webhooks , see if there's any pattern of delays or timeouts before your code even runs
good luck with the LINE bot!
i hope this help you
ilyassbreth
i looked into this for you. here's what might help:first thing to check: make sure serverless/app sleeping is disabled in your service settings. hobby plan services stay awake 24/7 unless you manually enable this. go to service settings → deploy → serverless and confirm it's offwhat to try:- verify serverless is disabledtry a fresh redeploy (not just restart)check your railway logs around when LINE sends webhooks , see if there's any pattern of delays or timeouts before your code even runsgood luck with the LINE bot!i hope this help you
a month ago
Thank you so much for your help
Status changed to Solved brody • about 1 month ago