a month ago
Recently my card got expired and the auto pay got cancelled for the month of Oct-Nov. On Oct-31 2025 I have manually purchased the hobby plan and the subscription is not yet reflected in my account.
Please respond immediately on resolving this as we have business dependency here.
4 Replies
a month ago
Hey there! We've found the following might help you get unblocked faster:
If you find the answer from one of these, please let us know by solving the thread!
Railway
Hey there! We've found the following might help you get unblocked faster: - [📚 Pricing Plans](https://docs.railway.com/reference/pricing/plans) - [📚 Pricing FAQs](https://docs.railway.com/reference/pricing/faqs) - [📚 Volumes](https://docs.railway.com/reference/volumes) If you find the answer from one of these, please let us know by solving the thread!
a month ago
No, not resolved
a month ago
Hello,
You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.
To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plans
Best regards,
The Railway Team
Status changed to Awaiting User Response Railway • about 1 month ago
brody
Hello,You paid an old outstanding invoice, but since it remained unpaid for an extended period, your Railway account was cancelled.To continue using Railway, you'll need to upgrade to a paid plan again through your workspace's plans page: https://railway.com/workspace/plansBest regards,The Railway Team
a month ago
Thanks for the response, will check on that
Status changed to Awaiting Railway Response Railway • about 1 month ago
Status changed to Solved noahd • about 1 month ago