a month ago
Hello Railway Support,
I recently renewed and paid for my Hobby Plan, which had expired. However, my services have still not been restored, even though the payment has already been completed.
Account details:
Account name: Camilo Ramirez
GitHub connection: Camiloram855
Could you please check my account and restore my services as soon as possible? If you need any additional information or proof of payment, I'll be happy to provide it.
Thank you for your assistance.
Best regards,
Camilo Ramirez
1 Replies
a month ago
Your workspace currently has no active plan. The payment on 2026-08-21 settled an overdue invoice from a previous billing period (Jul 4 - Aug 4), but because the subscription was cancelled due to the original missed payment, paying that balance did not reactivate your plan. To restore your services, you will need to resubscribe to the Hobby plan from your workspace billing page and then manually redeploy your services.
Status changed to Awaiting User Response Railway • about 2 months ago
a month ago
This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!
Status changed to Solved Railway • about 1 month ago