Hobby plan subscription issue
8u9i
HOBBYOP

10 months ago

Hi, I used a prepaid card to subscribe to the hoppy plan but it costs 1$ and then it doesn’t work😑.
Also there is no purchase credits options as before if hoppy plan doesn’t work.

34c8d31a-ad64-43f8-a20d-3f009f7bc34a

Solved

18 Replies

brody
EMPLOYEE

10 months ago

hello, unfortunately we have discontinued the pre-paid credits option for new sign-ups, you will need to sign up with a card that supports re-occurring payments


8u9i
HOBBYOP

10 months ago

😞thats not good news Brody, is there any plan in the future for ppl like me to make it easier for us? So there is no option to subscribe now with prepaid?.


brody
EMPLOYEE

10 months ago

sorry but we have no plans to bring the option back right now, you would want to use a card that supports re-occurring payments


8u9i
HOBBYOP

10 months ago

Ok another question… How can I cancel the subscription later? From the website?… thanks for your support Brody


brody
EMPLOYEE

10 months ago

From within the manage subscription button -


8u9i
HOBBYOP

10 months ago

Even though it supports re-occurring payments <:blob_help:1149662715409874944>

1349625331954483200


8u9i
HOBBYOP

10 months ago

  • I need my 2$ back because i tried 2 times to subscribe


brody
EMPLOYEE

10 months ago

If you're getting that error, it doesn't


8u9i
HOBBYOP

10 months ago

1349763807718805500


brody
EMPLOYEE

10 months ago

welcome!


8u9i
HOBBYOP

10 months ago

Thanks very much


brody
EMPLOYEE

10 months ago

i didn't do anything haha


8u9i
HOBBYOP

10 months ago

Nope, you guide me<:salute:1137099685417451530>


brody
EMPLOYEE

10 months ago

good to mark this as solved?


8u9i
HOBBYOP

10 months ago

Now my project can have more than 5 services?


brody
EMPLOYEE

10 months ago

indeed!


8u9i
HOBBYOP

10 months ago

Thanks, mark it as solved ✅


brody
EMPLOYEE

10 months ago

!s


Status changed to Solved brody 10 months ago


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