10 months ago
I actually have confusion about billing after upgrading my account to Pro.
I have no project in my hobby plan workspace.
I run everything in my pro plan.
But i understand that i will be billed for both plan. Am i wrong ?
I will pay 5$ for hobby.
I will pay 20$ + usage for pro.
I actually did not understand.
I wanted to use pro because of regions.
It is not reasonable to use pro if i will pay the hobby plan that will not use.
I thought that my plan is hobby and 5$.
I will upgrade to pro and will pay 20$ + usage.
Can you illuminate me please ?
3 Replies
10 months ago
Hi Ahmet,
You do not need both a Hobby subscription and a Pro plan at the same time, but you had ended up with both a Pro and a Hobby subscription in parallel. I see that you moved all your project to your new Pro team, and that you've canceled your Hobby subscription effective at the end of the current billing period on February 28.
I've gone ahead and have refunded your last Hobby subscription payment of $5, covering the time since you created your Pro team. Please allow a few business days for it to post to your account.
Regards,
Christian
Status changed to Awaiting User Response Railway • 10 months ago
10 months ago
Hi Christian,
Thank you very much for your quick response and help.
I think I will not be charged for the hobby plan from now on, right?
Thank you
Status changed to Awaiting Railway Response Railway • 10 months ago
10 months ago
Hi Ahmet,
That's correct; you will no longer be charged for the Hobby plan.
Regards,
Christian
Status changed to Awaiting User Response Railway • 10 months ago
Status changed to Solved christian • 10 months ago