Please share specific error messages.

it doesn't return any errors, it simply doesn't connect to the API, when I access it it's normal and it only works again when I restart it

Are you on the v2 or legacy runtime?

where can I see this?

I spoke to the programmer and we switched to v2 this morning

Sorry I missed your message, let me know if the v2 runtime solves your issues or if you still experience them.

It happened today after switching to V2, even changing the region it continued to be slow and falling as I explained, this has been happening since the general fall that happened a few days ago

Hey there, I see that the API is in US East, was that also done as a troubleshooting measure?

Since the rest of the services appear to be in US West, I think it'd be good to put it back in US West.

I'm also curious about the behavior when it's slow/failing. Is it trying to connect to another service and failing, or perhaps the downstream service is responding slowly? Do you intervene in any way, or does it self-resolve? It may be beneficial to put the rest of the services on the new proxy as well.

I said new proxy, but the V2 runtime might be the way to go in this case too, as Brody mentioned. It depends on the details, but if you have an appetite for it - maybe enable both since they each provide huge benefits. I would do so for any services that the API connects to, particularly when it exhibits the degraded performance.