2 years ago
We are reaching the given maximum 32 GB RAM due to the millions of records and indices in the tables.
How can we vertically scale this up to like 128 GB?
9 Replies
2 years ago
is this causing a production outage?
2 years ago
!t
2 years ago
This thread has been escalated to the Railway team.
Status changed to Awaiting Railway Response brody • over 1 year ago
2 years ago
it escalates this thread to the team so they can speak to you about increasing the limits
2 years ago
Hey there Jimin,
Increased vertical limits are part of our https://docs.railway.app/reference/support#business-class-resource-limits offering, this is essentially a committed spend relationship between your team and Railway. The reason being is that when we raise limits beyond the standard resource, the Railway team prioritizes your workload and manually books the workload on our hardware.
I have spun up a Slack channel for your team so we can discuss this further but if $1,000 a month is within your budget, I would more than happy to increase those limits while also giving you Support SLOs, paging + direct access to our engineering team, and a dedicated account manager.
You can also book my or the team's time https://cal.com/angelo-railway/30min if you would want to jump on a call to make this happen.
Thanks,
Angelo
Status changed to Awaiting User Response Railway • over 1 year ago
2 years ago
hey there @Kurdiez - I am the one who sent that message as well
2 years ago
This thread has been marked as solved automatically due to a lack of recent activity. Please open a new thread if you require further assistance. Thank you!
Status changed to Solved Railway • over 1 year ago