How to clear alerts from the project and containers
ppatlolax
PROOP

3 months ago

We were testing alerts on cpu and other thresholds which worked but after the test no matter what we tried the alerts on each container and metrics tab aren't going away. Any clue on how to reset this?

Attachments

Solved

7 Replies

Is your notification tray set to read?


Status changed to Awaiting User Response Railway 3 months ago


ppatlolax
PROOP

3 months ago

yes. I also hit the Mark All As Read multiple times.

Attachments


Status changed to Awaiting Railway Response Railway 3 months ago


echohack
EMPLOYEE

3 months ago

Based on the screenshot, your notifications look correctly marked as read here (there's no alert number on the top of the bell, and all the notifications have checkmarks). Was there a different behavior you were expecting?


Status changed to Awaiting User Response Railway 3 months ago


ppatlolax
PROOP

3 months ago

These notification when clicked on the container and on the canvas still are clearing up it has been several days. How to clear these?


Status changed to Awaiting Railway Response Railway 3 months ago


echohack
EMPLOYEE

3 months ago

Oh I see now! Thank you for reporting this, this is likely a bug with a new feature we introduced. Really sorry about that as I know this is annoying. I'm making a ticket to see if we can get that fixed.

Right now Railway is on holiday so our usual response time might be delayed, but just know we're taking a look at it!


Status changed to Awaiting User Response Railway 3 months ago


Railway
BOT

3 months ago

Hello!

We're acknowledging your issue and attaching a ticket to this thread.

We don't have an ETA for it, but, our engineering team will take a look and you will be updated as we update the ticket.

Please reply to this thread if you have any questions!


Railway
BOT

2 months ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway 2 months ago


Railway
BOT

2 months ago

✅ The ticket Usage Alerts do not dismiss has been marked as completed.


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