2 months ago
I have a trial plan but i want to upgrade to a Hooby plan. i can not do it, the app just dont let me any option to upgrade, The button appears disabled for me. It also won't let me add my credit card details.
30 Replies
2 months ago
Click on "Remove Business Information"
2 months ago
medim go ahead heh
2 months ago
subscription subscription
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2 months ago
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2 months ago
or fill it if needed
It is disable.
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2 months ago
That would be your card number, I wonder why it is blank
I can't find where to enter my credit card details.
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When I opened the account, it didn't ask for card details because I was initially opening a trial account.
2 months ago
Your card number goes here
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2 months ago
On the yellow marker
Yes, but I can't enter any data there.
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2 months ago
No, I'm trying to see if I can create a free/trial workspace to reproduce this
I try to create a new workspace and the behavior is the same.
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2 months ago
I was not able to reproduce this, the fields are clickable when trying to create a new workspace, can you try another browser and or disabling adblock?
2 months ago
I'm using chrome
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Status changed to Awaiting Railway Response medim • 2 months ago
2 months ago
It would be at the billing section but it only allows you to edit card details after upgrading to a plan
2 months ago
I've escalated this issue to the team
2 months ago
yeah
please close this thread, I disabled the antivirus and it automatically allowed me to enter my credit card details.
2 months ago
glad that you got it solved!
Status changed to Solved medim • 2 months ago
2 months ago
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