I can't access my plan; no matter what I do, it says there is limited space.
abolfazl22786
FREEOP

2 months ago

I can't access my plan; no matter what I do, it says there is limited space.

Solved

10 Replies

Railway
BOT

2 months ago

Your workspace has been restricted due to a violation of our Terms of Service. We're not able to share the specific details behind the restriction, and there is no action on your side that will lift it.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway

Your workspace has been restricted due to a violation of our Terms of Service. We're not able to share the specific details behind the restriction, and there is no action on your side that will lift it.

abolfazl22786
FREEOP

2 months ago

I really need to access my panel.

Why does it say there is insufficient space?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

The "limited space" message you're seeing is a result of the workspace restriction, not a storage issue. The restriction prevents creating or accessing resources in the workspace, and unfortunately there is no action available to lift it.


Status changed to Awaiting User Response Railway • about 2 months ago


abolfazl22786
FREEOP

2 months ago

Now, whenever I try to create a new account, I get the same message; I’ve created several new accounts, and the same message keeps appearing. What is the problem with my account?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

The restriction is tied to your account, not to a single workspace, so creating new accounts will not resolve it. There is no action available on your side to lift it, and we are not able to share further details. Sorry we can't be of more help.


Status changed to Awaiting User Response Railway • about 2 months ago


abolfazl22786
FREEOP

2 months ago

What does this mean? Why did this happen, and how do I fix it?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

We understand the frustration. The workspace restriction means your account cannot create or access resources, and that applies across any new accounts you create as well. We are not able to disclose the specific reason behind the restriction, and there is no step available on your side to resolve it. We have shared everything we can on this, and we're sorry we cannot offer more.


Status changed to Awaiting User Response Railway • about 2 months ago


abolfazl22786
FREEOP

2 months ago

What does this mean? Why did this happen, and how do I fix it?


Status changed to Awaiting Railway Response Railway • about 2 months ago


Status changed to Solved Railway • about 2 months ago


abolfazl22786
FREEOP

2 months ago

The reason this happened is that I used two devices on the same account.


Status changed to Awaiting Railway Response Railway • about 2 months ago


Railway
BOT

2 months ago

We are not able to confirm or discuss the specific reason behind the restriction. As mentioned, the restriction stands and there is no action available on your side to change it.


Status changed to Awaiting User Response Railway • about 2 months ago


Railway
BOT

a month ago

This thread has been marked as solved automatically due to a lack of recent activity. Please re-open this thread or create a new one if you require further assistance. Thank you!

Status changed to Solved Railway • about 1 month ago


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